A friend got his new computer last week. As others would, he struggled to access his email address back on the Windows Mail App.
Not a problem, I went to his place yesterday and we logged on his computer.
Steps we undertook that he could access his personal and charity email addresses:
- Go on each webmail portal
- Reset his passwords with the security questions (he didn’t remember his passwords)
- Go on Windows Mail App
- Add the 2 email accounts (one on POP/IMAP settings the other with Windows Exchange)
- Check that both accounts do synchronise perfectly on the app
As extra, I set up his charity portal webpage as a shortcut on his Windows Task Bar and the Start Menu and set up his both email addresses on his Samsung Tablet.
I can assure you, after a little hour to set everything up, he was very happy.